Effective Date: 10 May 2026
Panacea Pause ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose and safeguard your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
This website and its associated services are operated by
Michelle Rowlinson, trading as Panacea Pause
.
2. Information We Collect
We may collect and process the following categories of personal data:
Identity Data: Name, title, genderContact Data: Email address, telephone number, postal addressPayment Data: Processed securely via third-party payment platforms; we do not store card detailsTechnical Data: IP address, browser type, browsing behaviourUsage Data: Course participation, test scores, feedbackMarketing Data: Your preferences for receiving communication from us
3. How We Use Your Information
We process your personal data:
To register you for courses or servicesTo issue CPD certificatesTo communicate updates or respond to enquiriesTo improve our website, services, and learning platformFor legal or regulatory compliance
We rely on the following lawful bases:
ConsentPerformance of a contractLegal obligationLegitimate interests (e.g. improving user experience)
4. Data Sharing and Transfers
We do not sell your data. Your data may be shared with:
Service providers (e.g. learning platforms, email providers)Regulatory bodies (where legally required)Law enforcement (if mandated by law)
Data is stored securely within the UK or the EEA. Where data is transferred outside the UK/EEA, appropriate safeguards are in place.
5. Cookies and Analytics
We use cookies for functionality and analytics. You can adjust your browser settings to disable cookies. For more information, refer to our Cookie Policy.
6. Data Retention
We retain your personal data only as long as necessary for the purposes set out above. Typically, this is seven years from the date of last engagement unless required otherwise by law.
7. Your Rights
Under the UK GDPR, you have the right to:
Access your dataRectify inaccurate dataRequest erasureRestrict or object to processingData portabilityWithdraw consent at any time
To exercise your rights, contact us at:
If you are not satisfied, you have the right to lodge a complaint with the
Information Commissioner’s Office (ICO)
at
.